Shipping Policy

Shipping Policy :

• Normal Delivery:

All Order are delivered between 9 am till 9 pm in normal delivery time

• Morning Delivery :

If customer requires the items to be delivered in morning then customer has to select the morning delivery in checkout, the order will be delivered anytime between 9 Am till 2 PM. We request customer to take prior confirmation in written format before selecting the morning delivery. This service may not be available for address out of city limits or small B, C tier cities.

• Mid-Night Delivery:

If customer requires the items to be delivered in Mid-Night then customer has to select the Mid-Night delivery in checkout , the order will be delivered anytime between 11 Pm till 12 Am. We request customer to take prior confirmation in written format before selecting the Night delivery.

This service may not be available for address out of city limts or small B,C tier cities.

Exact Delivery timings are not guaranteed and will be delivered in respected time slot as selected by customer.

• Substitution Policy :

If any product you have ordered is not available for delivery on your requested delivery date and delivery address, it may be substituted with next best available flavor, color, shape, size. Customer will be informed about the same through call or email.

• We CANNOT commit any fix time for delivery as mentioned in Special Instructions or otherwise.

• Orders received till 5:00pm will be delivered on same day unless delivery date in mentioned.

• Orders cannot be cancelled or modified after dispatch.

• We deliver on all days of week.

• We will attempt delivery of the items once. In case the delivery is not executed during the attempt, due to wrong address/recipient not available/premises locked/recipient refused the order, the customer shall still be charged for the order.

• Please note that Flowers, Cakes and other perishable products are sourced locally at the delivery location & will be hand delivered.

• The image displayed in indicative in nature. Actual product may vary in shape or design as per the availability.

• If, for any reason, the delivery is “refused by recipient”, the order will be considered as delivery attempted and no refund / change of order is acceptable in this case. We, however, will try our best to convince the recipient for accepting the delivery.